How do I update my hotel Terms & Conditions?

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 Updating Hotel General Terms & Conditions

  • Go to Admin > Hotel Info > Hotel T&Cs and Edit 
  • Here you will find the following:-
    • Website Terms & Conditions (Tick Box T&C on Reservation Form) - Sample Terms & Conditions available
    • Vouchers Terms & Conditions - Sample Terms & Conditions available
    • No Availability Terms & Conditions - Sample Terms & Conditions available
    • Cancellation policy - this appears in the footer of the booking engine at every step of the booking process so if it is not populated, it will be blank when the user clicks on it.  

 Updating Confirmation email Terms & Conditions:

  • Go to Admin > Hotel Info >Hotel Emails and edit 
  • Here you will find the following:-
    • Confirmation email - Terms & Conditions (Shows on Confirmation Email) - Sample Terms & Conditions available

Updating Rateplan Specific Terms & Conditions:

These will appear on the Booking Confirmation that the hotel and the guest will receive. E.g. For Advance Purchase Rates you may want to include details of pre-payment and non-cancellation.
This field can be left blank if there are no specific T&Cs for this Rateplan. Your General Website Terms & Conditions will still appear on the Guest's Booking Confirmation.

Add in Step 5 of the Rateplan setup if required:

 

 

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