Bookings BEFORE 9th Oct 2018 - I'm setting up Google Authenticator and getting an error saying " QR Code not Recognised " - what should I do?


During Google Authenticator set up on Desktop, when you need to highlight the QR code, the screen will go dark and an animation of a QR code will appear in the middle of the screen. 

Do not highlight this code, ensure you highlight the code on the left hand side.

Ensure that you leave a 2/3 millimeter margin around the square also, so that you highlight the entire code. 

When this is successful, you will get a message to say "XXX has been successfully added"

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