The Net Affinity team can be contacted Monday – Friday, 8.30am – 5.30pm UTC (with exception of Bank Holidays)
OUT OF HOURS SUPPORT
Help is available 24/7! For all urgent, out of hours assistance please contact: firstname.lastname@example.org.
ONLINE KNOWLEDGE BASE
For step-by-step instructions or How To’s for all our systems, please visit our Knowledge Base
TICKETS & CHATS
If you can’t find the answer there, our Client Success Team will be happy to help via chat or ticket via our support desk for a quick response
NET AFFINITY LEARNING ACADEMY
Please visit our Net Affinity Learning Academy - refresh your own training on the booking engine with our short training videos
We also offer individual training sessions on both the booking engine and CMS via webinar if required which are billable – please get in touch if you’d like to schedule a session with us.
A private group on LinkedIn set up specifically for our clients where we are sharing important updates, useful content, answering your queries and nurturing a community of hoteliers that can engage easily with us, and with each other.
Check what’s new on our NetAffinity Market Place