How do I read my voucher reports?

There are two types of reports. Voucher Orders & Vouchers

Voucher Orders: Lists the voucher order transactions
Vouchers: Lists each individual voucher sold

Voucher Orders

In this report you will see:

• Voucher ID*
• Sent 
• Cancelled Refunded
• Transaction Date*
• First Name*
• Surname*
• Value of the order*

Click the Export button to download a report. 

• The report can be downloaded in XLSX (excel) | CSV | PDF
• You can choose one / multiple / all columns to pull into the report

* you can sort these columns by ascending/descending order

By clicking on the 3 horizontal dots on the right, you will see two options

• View
  • gives you a detailed view of the voucher order including; personal details, payment, voucher order information and a log of transactions relating to that order
  • you can cancel the voucher using the cancel voucher order button on the top right
  • using the 3 horizontal dots - you can View | View the pdf | Re-send the voucher
• Quick View
  • gives an overview of the voucher order
  • click the plus to see who the voucher was sent to and the message included

Vouchers

In this report you will see:

• Voucher ID*
• Fully redeemed
• Partially redeemed
• Expired
• Cancelled
• Transaction Date*
• First Name*
• Surname*
• Value remaining*

Click the Export button to download a report. 

• The report can be downloaded in XLSX (excel) | CSV | PDF
• You can choose one / multiple / all columns to pull into the report

* you can sort these columns by ascending/descending order

By clicking on the 3 horizontal dots on the right, you will see 3 options

View 

• gives you a detailed view of the voucher order including; personal details, voucher details and a log of the transactions relating to that order
• you can manually redeem the voucher using the manually redeem order button on the top right

• using the 3 horizontal dots - you can View | View the pdf | Re-send the voucher

Quick View

• gives an overview of the voucher order
• click the plus to see who the voucher was sent to and the message included

Manually Redeem

• Allows you to manually redeem value from the voucher