Subscription FAQs

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I updated my credit card details but my system is still disabled. Do I need to do something else? 

Yes you do! If your system was deactivated you need to resubscribe. There are three dots beside the system name, click on this and will give you the option to resubscribe. 

 

Is it possible to cancel a free trial and enable it again in a couple of months?

No, the free trial is a one-off for 30 days starting when you sign up. 

 

Can I extend my free trial? 

No, if you want to keep access to your website builder, voucher product after your 30 days free trial you need to input your credit card details and billing will commence 

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