1. Online Voucher System

How to read your online voucher system dashboard reports

Your online voucher system (OVS) dashboard gives an overview of voucher performance.

Data is available for the last 3 years 


You can select date range from different predefined date ranges and set the custom ones as well.

Your most recent vouchers can be viewed from the bottom of the dashboard.

Detailed booking reports can be accessed under Orders & Vouchers Reports

  1. Revenue: Value of voucher orders made during period filtered. Inclusive of VAT. Exclusive of Delivery Fees & Added Values.
  2. Voucher Orders: Total orders made.
  3. Vouchers: Total number of vouchers purchased.
  4. Revenue - Voucher Type - Top 10: Top 10 voucher types purchased in this period by Revenue. Comparison shows the performance of this period's Top 10.
  5. Revenue - Voucher Type - Top 10: Top 10 voucher types purchased in this period by Revenue. Comparison shows the performance of this period's Top 10.
  6. Revenue - Delivery Options: Delivery method used for vouchers purchased in this period by Revenue. Comparison shows the performance of this period's Top 10.
  7. Vouchers - Voucher Type - Top 10: Top 10 voucher types purchased in this period by vouchers ordered. Comparison shows the performance of this period's Top 10.
  8. Revenue - Delivery Options: Delivery method used for vouchers purchased in this period by vouchers ordered. Comparison shows the performance of this period's Top 10.
  9. Avg. Order Value: Order value / number of orders per period selected. Inclusive of VAT. Exclusive of Delivery Fees & Added Values.
  10. Avg. Unit Rate: Order value / number of vouchers per period selected. Inclusive of VAT. Exclusive of Delivery Fees & Added Values.
  11. Avg. Voucher Redemption Value: Total Value Redeemed / number of vouchers redeemed during period filtered.
  12. Value Redeemed: Value of vouchers redeemed during period filtered. Reports on redemption value, not full value of vouchers. Net value of redeemed and unredeemed vouchers. 
  13. Vouchers Redeemed: Volume of vouchers redeemed during period filtered. Reports on redemption value, not full value of vouchers. Net sum of redeemed and unredeemed vouchers. 
  14. Most Recent: Overview of the 5 most recent orders made. These can be viewed in more detail by clicking on the magnifying glass, or to view all bookings in Orders Report, click on View All. 

Detailed performance reports can be accessed under Business Intelligence Reports