1. General
  2. Help & Support

Let us help you!

ACADEMY

Our courses and certification allow you to use the Net Affinity Learning Academy for different levels of new starters within your team - from the front desk to a new Revenue Manager!  

LEVEL-UP WEBINARS

Short videos to help guide you through key elements of our booking engine and best practices for your website

WEBINARS 

Series of webinars and podcasts that all address a key area for you and your business to consider

ONLINE KNOWLEDGE BASE

Step-by-step instructions or How To’s for all our systems

TICKETS & CHATS


If you can’t find the answer there, our Client Success Team will be happy to help via chat or ticket via our support desk for a quick response

TRAINING


We also offer individual training sessions on both the booking engine and CMS via webinar if required which are billable – please get in touch if you’d like to schedule a session with us.

NEWS & TRENDS 


Keep up to date with industry news, trends and your direct bookings. Check out our Blog and follow us on LinkedIn

OFFICE HOURS


The Net Affinity team can be contacted Monday – Friday, 8.30am – 5.30pm UTC (with exception of Bank Holidays)

OUT OF HOURS SUPPORT


Help is available 24/7! For all urgent, out of hours assistance please contact: support@netaffinity.com.