Why are my Daily/Weekly/Monthly reports not being received?

  1. Log into your Booking Engine.
  2. Go to Admin > Hotel Info
  3. Ensure your email account is included on the Daily, Weekly and Monthly reports.
  4. Please ensure the daily/weekly/monthly boxes are ticked on in 'Hotel Info'
  5. If included on all reports and no report has been received to your inbox - do an initial check on your Junk /Clutter folder.
  6. If not also in these folders please contact your Account Manager who will resend.